Terms of Service

These Terms of Service (“Terms”) form a binding agreement between MOFUSA Tech Solutions (“we”, “us”, or “our”) and the business entity or organization that accesses or uses MaxCore CRM (“Customer”, “you”, or “your”).

MaxCore CRM includes the application at app.maxcorecrm.com, related APIs and integrations, white-label deployments we provide, and the marketing sites at maxcorecrm.com and maxcore.mofusatechsolutions.com (together, the “Services”). By creating an account, signing an order, or using the Services, you agree to these Terms and our Privacy Policy.

The Services are offered to businesses only. You represent that you are entering this agreement on behalf of a business or other legal entity, that you have authority to bind that entity, and that authorized users are adults acting in a business capacity. The Services are not intended for personal consumer use or for individuals under 18 using the product for personal purposes.

You are responsible for maintaining the confidentiality of account credentials, for all activity under your account, and for ensuring that only authorized personnel access MaxCore CRM. You must promptly notify us at contact@mofusatechsolutions.com of any unauthorized access or security incident related to your account.

You must provide accurate business and billing information and keep it up to date.

Subject to these Terms and timely payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use MaxCore CRM for your internal business operations during the subscription or service term.

If you purchase white-label branding, you may display your brand, logos, and certain customer-facing identifiers as enabled by the product configuration. White-label rights do not transfer ownership of the underlying software, platform, documentation, or MOFUSA Tech Solutions intellectual property. Resale or further sublicensing is permitted only under a separate written white-label or partner agreement with us.

You agree not to, and not to allow others to:

• Use the Services for unlawful, deceptive, harassing, or fraudulent purposes
• Send spam or unsolicited communications in violation of applicable law or Meta/WhatsApp Business policies
• Violate Meta Platform Terms, WhatsApp Business policies, Lead Ads policies, or any other third-party platform rules connected to your integrations
• Attempt to reverse engineer, copy, scrape, overload, or disrupt the Services, or bypass security or access controls
• Upload malware or content that infringes others’ rights
• Resell, rent, or provide the Services to third parties except as expressly permitted under a white-label or partner agreement

We may suspend or terminate access for violations of this section or for activity that risks harm to the Services, other customers, or platform partners.

As between you and us, you own the business data you submit to or sync into MaxCore CRM (“Customer Data”), including leads and messages obtained through Meta Lead Ads, WhatsApp Business API, and other integrations you enable.

You grant us a worldwide license to host, process, transmit, and display Customer Data solely to provide, secure, and support the Services, and as described in our Privacy Policy. We do not sell Customer Data.

You represent and warrant that you have all rights, notices, and consents required to collect and process Customer Data—including personal data of prospects and contacts—and to instruct us to process it. You are solely responsible for your advertising, messaging templates, opt-in flows, and compliance with Meta and other platform rules.

Fees are as set out in your order form, quotation, invoice, or subscription plan. Prices may be exclusive of taxes. Applicable GST and other taxes will be charged where required. Our GSTIN is 36AGUPF5826D1Z9.

Unless a written order expressly states otherwise, all fees are non-refundable. No refunds are provided for unused subscription periods, early termination, downgrades, or dissatisfaction after purchase, except where mandatory law requires otherwise.

Late or failed payment may result in suspension or termination of access until amounts due are paid.

We strive to provide commercially reasonable availability and support for MaxCore CRM. The Services may be temporarily unavailable due to maintenance, updates, failures of third-party networks (including Meta or internet providers), or events beyond our reasonable control. We do not guarantee uninterrupted or error-free operation.

MOFUSA Tech Solutions and its licensors own all right, title, and interest in MaxCore CRM, including software, designs, trademarks, documentation, and improvements. Except for the limited license in these Terms, no rights are granted to you by implication or otherwise.

Feedback you provide may be used by us to improve the Services without obligation to you.

Each party may receive non-public information from the other that is marked confidential or should reasonably be understood as confidential (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it with reasonable care. Obligations do not apply to information that is public, independently developed, or rightfully received from a third party without duty of confidentiality, or that must be disclosed by law (with notice where legally permitted).

Except as expressly stated in these Terms, the Services are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, MOFUSA Tech Solutions will not be liable for indirect, incidental, special, consequential, punitive, or lost profits damages, or for loss of data, business, or goodwill, arising from or related to the Services or these Terms.

Our aggregate liability arising out of or relating to the Services or these Terms will not exceed the fees you paid to us for the Services in the twelve (12) months preceding the claim. These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose, except where prohibited by mandatory law.

You will defend, indemnify, and hold harmless MOFUSA Tech Solutions and its personnel from and against claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Data; (b) your use of the Services in violation of these Terms or law; (c) your advertising, messaging, or Meta/WhatsApp Lead Ads practices; or (d) disputes between you and your prospects, customers, or end users.

Either party may terminate the Services as set out in the applicable order or subscription terms. We may suspend or terminate immediately for material breach, non-payment, legal risk, or misuse (including Meta policy violations that jeopardize the platform or our access).

Upon termination or account closure, your right to access the Services ends. We retain Customer Data (including Meta lead data associated with the account) for up to 30 days after closure to allow export requests, after which we delete or anonymize it except where retention is required by law. Export or deletion requests may be sent to contact@mofusatechsolutions.com; we aim to fulfill verified requests within 30 days.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to any mandatory protections, courts in Hyderabad, Telangana, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.

MOFUSA Tech Solutions
Prince Complex, 14-20, 677/225&226, Madhapur, Hyderabad, Telangana 500114
GSTIN: 36AGUPF5826D1Z9
Email: contact@mofusatechsolutions.com
Phone: (+91) 8309 450 663

Company: mofusatechsolutions.com
Product: maxcorecrm.com · App: app.maxcorecrm.com